Debt is a financial obligation undertaken by an individual or organization in return for a service, a product, a loan, or any other monetary duty. Unless there is a disagreement, having debt is not a bad thing. Missing a scheduled payment, bouncing a check, forgetting to repay loans and agreed-upon markups on the term, and failing to deliver medical or other service invoices will result in the debtor defaulting. This is when the lender enlists the aid of a debt collection, Dubai agency, or debt recovery business to recuperate their losses. This page discusses the UAE’s debt recovery legislation.


Collection of Debts in the United Arab Emirates


The debt collection Dubai regulations in the UAE are not very complicated. Debt collection processes in the UAE may be challenging for several reasons. Due to the absence of specialized courts for financial litigation in the UAE, it may be exceedingly difficult for lenders to recover bad debts, prompting debt collection attorneys to sue in civil courts. Due to the absence of specialized financial litigation courts, the Federal Supreme Court or the Court of Cessation decides lenders’ claims against the debtor. Civil law governs both institutions and their subordinate institutions.


How are debts in the United Arab Emirates collected?


While the execution of business standards is advancing toward perfection in the UAE, legal actions are not a common technique of debt recovery. This is confirmed in the UAE and globally, where lenders will seek a way to recover their debt outside of court. This is typically quicker, more responsive, and less expensive than a court procedure would be when it comes to debt collection Dubai.


Debt collection services in the UAE may help lenders recover debts outside court. A good collection agency will collect all accessible information about the debtor. They then call the debtor very professionally to remind them of their overdue bills on behalf of the lender. This form of contact is only handled through phone and email. They aim to inform the debtor about the possible legal repercussions of late bill payments.


Article (8) of the Dubai Insolvency Law governs the legislation about persons having financial difficulties. This covers instances in which individuals in the UAE seem unable to repay debts such as credit card bills or loans. This new UAE legislation differs from the UAE’s bankruptcy law.


The UAE’s existing bankruptcy legislation only applies to enterprises and corporations established in the UAE. Insolvency law, on the other hand, focuses on individual debtors.

Previously, those who could not satisfy their debts in the UAE were subject to disciplinary measures, including travel restrictions and imprisonment. The new federal legislation for bankruptcy in the UAE has replaced this with a more lenient procedure that enables defaulters in the UAE to manage their unpaid debts better. Among the new revisions that will aid in debt relief are the following:


Individuals already in debt or anticipate falling into debt shortly may get legal assistance.

  1. Place UAE debtors on a three-year payback plan with the assistance of debt-repayment professionals.
  2. Provide debtors with opportunities to work and be productive to shield them from legal action. This will allow them to sustain their families, especially when the debtor is the only breadwinner.
  3. Prevent debtors from obtaining additional loans unless ordered by the court.


Residents and legal professionals lauded the amendments to the UAE debt legislation for their positive impact on the community. In Dubai, Emiratis and ex-pats unable to repay their credit card bills or other obligations are no longer subject to imprisonment. With assistance from the UAE government, these people may now work to repay their loans (s).


Article 17(8) of the 2021 Administrative Restrictions permits the issuance of a payment order during the case managing phase of formal civil proceedings, provided the payment order conditions are completed and the supervising case managing judge has the power to administer one. Creditors may gain considerably from these changes if cases are resolved satisfactorily during the case management phase, before substantial legal costs and a protracted litigation phase are incurred.


In addition, the Executive Regulations of 2021 provide that courts in routine civil proceedings may render decisions without a payment order. Due to the potential of payment orders, creditors should no longer be anxious about their claims being rejected in normal court processes.


Maintaining Legal and Fairness


It is crucial to comprehend why the lender hires a debt collection Dubai agency instead of suing the debtor in court or personally demanding payment. Even when the debtor defaults on their payments, the lender wants to pursue debt collection professionally.


Therefore, the debt collection firm must conduct itself professionally while discovering and contacting the debtor. This is because the debt collector function as the lender’s agent and any unreasonable or unlawful conduct on the part of the debt collectors may also harm the lender’s image.


Recovering bad debts on behalf of lenders is not a straightforward task, and collection agencies must have vast expertise to do it professionally. In several cases, the acts of debt collection, by Dubai, agencies were seen to be egregiously unfair, and rather than resolving the problem, they compounded the lender’s and debtor’s troubles.


A seasoned Dubai debt collection service would first discover why the loans were delinquent. What factors led to the debtor’s failure to pay their debts? Was the debtor able to make any initial payments? To estimate the collection potential of the debt, they will also analyze the current conditions of the debtor.


Not just for their client but also for the debtor, the debt collection, Dubai agent’s responsibility should be that of a facilitator. Several persons are aware of their commitments to the lender and are actively attempting to settle their loans. Usually, their situations are unfavorable, but they may begin making payments with a bit of support. A professional debt collector will also serve as an arbitrator and mediator throughout the debt collection procedure between the lender and the debtor. They aim to facilitate the debtor’s ability to make payments.


When is the debtor suspect?


Suppose the debtor responds carelessly to collection agency efforts or reneges on their promises to buy more time. This sort of debtor presents difficulties. On behalf of the debt collection Dubai lender, the firm must serve them with a registered legal demand notice to settle the obligations. Within 15 days of receipt, the debtor must pay the primary amount plus any extra penalty. If the debtor does not comply, a lawsuit will be initiated. Because all court processes in the UAE are handled in writing, it was necessary to retain a debt collection, Dubai, attorney to prosecute the case. Following a comprehensive analysis of both parties’ procedures, the court will provide a decision.


The Executive Regulations of 2021 seem to recognize the existence of payment orders for creditors, and they represent a significant step toward increasing their usefulness while maintaining consistency with ordinary court proceedings.