Fee Structure

What Debt Collection Costs in Dubai: Transparent Fee Structure

Nearly every agency in this market advertises “no win, no fee” and then stops explaining. This page sets out our complete fee structure—how our success-based commission is calculated, when it becomes payable, what is excluded, and what happens to the cost if a case escalates to formal court proceedings.

You pay nothing up front to place a claim with us and nothing while we negotiate with your debtor. If we successfully recover your money, we take an agreed success-based percentage of what was actually collected. If we recover nothing, you owe us zero.
That is the entire commercial arrangement for amicable recovery. The only costs that ever sit outside our success fee are statutory court fees and advocates’ fees if a case escalates to formal litigation under UAE Law—and those are never incurred without your explicit written approval first.

Your Rate, Confirmed in Writing Before We Start

The exact commission percentage on your file is confirmed in a formal engagement letter before any work begins. It is fixed, transparent, and will never be adjusted upwards if a debt turns out to be more complex than expected.

How Commission Rates Are Calculated

Commission is charged strictly on the amount actually recovered and remitted to your bank account—not on the face value of the outstanding invoice, and not on the total claim value.

Three main commercial factors determine your custom rate:

Factor	Effect on Success Fee	Commercial Rationale
Size of Debt	Larger Claim → Lower % Rate	High-value commercial debts involve economies of scale; overheads do not scale linearly with debt size.
Age of Debt	Older Debt → Higher % Rate	Four-year-old delinquent invoices require deep asset investigations, skip tracing, and higher resource intensity than fresh accounts.
Batch / Volume	Multiple Accounts → Lower % Rate	Placing a full ledger or multiple corporate files carries lower per-file administrative costs.

What Costs Sit Outside Amicable Commission?

Two specific categories of cost sit outside our standard commission fee. Both only arise if amicable negotiation is exhausted and a file escalates to legal action:

Court & Filing Fees: Paid directly to the UAE Judicial Department (Court of First Instance / DIFC Courts), not to us. Under UAE Law, these fees are calculated as a small percentage of the claim value (capped under local court tariffs). You receive an exact court estimate before any legal filing occurs.
Advocates & Litigation Fees: Where formal lawsuits, travel bans, or execution orders are required, the file is handled by our licensed associate advocates in the UAE. They provide a transparent legal quotation which you review and sign off on before proceeding.

Translation of legal documents, court notarization, and enforcement-stage expert reports are charged strictly at cost price, only when necessary and with prior written authorization.

When Commission Becomes Payable

Commission is invoiced on actual funds received, never on promises or signed agreements.

Instalment Plans: If a debtor enters a structured payment plan, commission is deducted proportionally against each instalment as it hits your bank account—not as a single lump sum upfront.
Direct Payments Count: If a debtor pays your company directly after we initiate contact and legal demands, standard commission applies. The formal demand is what compelled the settlement, and this condition is clearly set out in our engagement letter.

What You Get Before Committing to Anything

Before you sign any agreement or spend a single Dirham, our Dubai debt experts provide:

Document Review & Legal Viability: An assessment of whether your contracts, invoices, or cheques are legally enforceable under current UAE laws (Civil & Commercial Transactions Law).
Strategy Mapping: Which path will be fastest and most cost-effective (e.g., Direct Payment Order, Cheque Execution Court, or Amicable Negotiation).
Fixed Commission Quote: A transparent, written success rate tailored to your file.
Honest Probability Score: If a debt is unrecoverable or the debtor is insolvent, we tell you directly rather than wasting your time.

Why We Publish Our Fee Structure

Because transparency builds trust. In an industry where agencies conceal hidden administration charges, file opening costs, or maintenance retainers behind vague “no win, no fee” banners, we prefer absolute clarity. Publishing our fee framework is our commitment to operating ethically and legally in the UAE market.

Get a Custom Rate on Your Claim

Send us your unpaid invoices or bounced cheques today. Our team will review your documents, confirm the legal recovery route, and issue a written commission quote—100% free.